Shipping policy
At NOORLIX, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1 business day after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information (where available).
Shipping Time
We currently deliver across the United Arab Emirates (UAE).
Estimated Delivery Time:
- UAE: 1–2 business days
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
- Shipping charges are calculated at checkout.
- Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS, allowing you to monitor your shipment's progress.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. NOORLIX is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Delivery Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
Email: support@noorlix.com
Store: NOORLIX
Thank you for shopping with NOORLIX! We appreciate your trust and look forward to serving you.